Position Description

Provides medical reception and clerical support.  Registers patients, answers telephone, collects patient balances and co-pays, updates patient information in electronic medical records. Additional duties include, but are not limited to:

  • Coordinates on-going patient flow through the clinic process enduring efficient and effective continuity
  • Registers patients, prepares encounter forms, updates patient demographic and insurance information
  • Follows prescribed procedure for the organization and maintenance of the medical record (i.e. retrieval, filing, creation, repair and organization of medical records as needed for paper charts).
  • Perform open and closing duties of clinic
  • Ensures patients are scheduled for future visits
  • Maintains effective communication with nursing staff, medical staff and all other hospital departments

Position Requirements
  • High school education or equivalent required.  
  • Previous medical secretary or other secretarial experience preferred.
  • Knowledge of medical office practices and procedures.
  • BCLS verification required within 60 days of employment.
  • Knowledge of computer programs required. 
  • Must have good interpersonal communication and organizational skills. 

Required Documents
  • Resume

Benefits: In addition to Medical, Dental, Vision insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Group Accident & Critical Illness insurance, and disability coverage, Story Medical also offers the following benefits to it’s employees:

  • Up to $2,000 in Professional Development Assistance
  • Free access to Story Medical’s onsite wellness center
  • Generous PTO Accrual Plan
  • Iowa Public Employee Retirement System (IPERS)
  • Employee Assistance Program (EAP)
  • Onsite Cafeteria
  • FamilyLike Environment!


Story County Medical Center is an Equal Opportunity Employer. Pre-employment, post-offer physical and drug screen required.