Overview

The Enterprise Specialty Billing Supervisor will be responsible for supervising the daily operations of the Research and Specialty staff for billing and follow-up. This will be completed by providing workflow management, assessing organizational structure, processes and tools, and work productivity and standards. This position will work with the manager to establish goals and objectives for the Research and Specialty staff, serve as a communication liaison for clinical department leadership, and promote Patient Financial Services initiatives for both Physician and Hospital Billing Offices. The Supervisor will also manage staffing needs by interviewing and selecting best-fit candidates; complete time-keeping functions; lead through appropriate training, coaching, and corrective action; and serve as the next level of escalation for Research and Specialty staff and other departmental contacts. 

Source: