Under the supervision of medical staff, performs routine clinical and administrative duties in support of assigned area or office.
Facilitates the patient flow through the practice by anticipating patient and provider needs and coordinating exam room availability, visit schedule and visit type.
Provides documentation of patient care in accordance with regulatory requirements, quality initiatives, policies and procedures.
Uses electronic or other medical record systems and multiple computer applications.
Prepares patients for provider visits by collecting patient data according to patient care guidelines.
Prepares patients for procedures appropriate to the specialty.
Administers treatments and assists with provider performed procedures per patient care guidelines under the supervision of the provider.
May support providers in patient requests and needs for refills of medications.
Assists in patient follow-up care by providing necessary information, referrals and paperwork.
May schedule diagnostic testing/surgical procedures and obtains authorization from insurance companies as required.
Provides support in the practice laboratory as needed.
Provides telephone, reception, records maintenance and scheduling support to the business/clerical areas of the practice based on departmental requirements.
The ideal candidate will have:
Graduated from an accredited Medical Assistant Associate degree program OR Certified by one of the following nationally recognized program required within 9 months of hire:
American Association of Medical Assisting (AAMA)
National Center for Competency Testing (NCCT)
National Healthcareer Association (NHA)
American Medical Technologist (AMT)
Phlebotomy experience strongly preferred otherwise training provided at time of hire
BLS (required within 6 months)
Proficiency in a suite of Microsoft Office applications and multiple computer applications
Ability to work independently, effective time management and problem solving skills, able to manage multiple priorities
Detail-oriented, with strong organizational skills and ability to multi-task
Confident and effective oral and written communication skills
Scheduled Weekly Hours:
Scheduled Work Shift:
Day (United States of America)
Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
Employees have access to industry-leading leave for new parents.
A generous earned time plan is offered to all employees – We believe employees need and deserve time away from work to observe holiday, be with family, go on vacation, or simply take care of themselves.
When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
Tuition Reimbursement is available to all employees to further develop skills and career.
We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .
Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral’s policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished.
The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . EEO is Law
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