Lead Medical Assistant (MA) – Gardiner Family Medicine
Gardiner, ME
Job Summary:
Are you an experienced Medical Assistant who loves supporting their team and sharing their knowledge? We are seeking our next Lead Medical Assistant at Gardiner Family Medicine. This unique opportunity is perfect for anyone who enjoys being the “go-to”, is driven by process improvement and problem solving. If this sounds like you, apply today for immediate consideration.

Job Description:

Key Duties & Responsibilities:

Responsible for assisting in the facilitation of prior authorizations (imaging/procedures) and referrals, quality projects, assisting peers and medical staff when needed.
Secondary Vaccine Coordinator.
Will need to be able to critically think and communicate and educate staff members on the standardization of work flows within the practice, lead GEMBA projects, and assist in the lab as needed.
Under the supervision of medical staff, performs routine clinical and administrative duties in support of assigned area or office.
Leads team members of an assigned area or function by demonstrating and providing advanced knowledge of job responsibilities.
Serves as a positive role model for team members by working with them to promote teamwork and cooperation.
Assists with coordinating services, prioritizing assignments and workflow, and promoting situational decision-making/problem solving.
Performs responsibilities of underlying job. Takes responsibility for, or provides guidance to team members on, the handling of complex or novel issues.
Coordination of coverage to meet clinic/med staff and patient needs.
Responsible to keep all clinic supply (instruments, DME, etc.) on hand to support clinic need.
Set and lead daily/weekly huddles, when needed.
Support clinic workflows.

The ideal candidate will have:

3-5 years of experience preferred
Strong skill sets in Primary care, immunizations, Immpact, Medical record EMR
Excellent communication skills with all levels and amongst team leaders
Works well both independently and as part of a multidisciplinary team.
Flexibility and proven ability to handle multiple tasks.
Comfortable in a practice environment/culture that promotes ongoing change toward process improvement.

Scheduled Weekly Hours:

Scheduled Work Shift:

Job Exempt:


Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:
We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
Employees have access to industry-leading leave for new parents.
A generous earned time plan is offered to all employees – We believe employees need and deserve time away from work to observe holiday, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:
An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
Tuition Reimbursement is available to all employees to further develop skills and career.
We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

Posted Today
Full time
About Us

Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral’s policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished.

The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . EEO is Law

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