Overview

Newark, Delaware, PRIMARY FUNCTION: To greet and register patients, obtain billing information, answer telephones, properly direct phone calls, answer questions, and complete patient add on/walk in information from physicians’ office staff. Support the Non Invasive unit clerk position, when requested. PRINCIPAL DUTIES AND RESPONSIBILITIES: Greet patients, obtain prescription for test, verify demographic and financial information and make all necessary corrections. Requests patients sign the “Conditions for Treatment” forms. Offer patients a copy of our privacy policy. Check in all pre-registered patients in Soarian for Echo, Non Invasive and Vascular labs. Place orders for all registrations completed with the exception of EKG patients. Web pages EKG tech after the patient’s EKG registration is completed. Obtains all billing and demographic information for all registrations. Responsible for referrals, authorization and pre authorization requirements as documented in RIS notes and insurance matrix on reference pages of Inet. Completes full registrations for all add on patients and EKG patients. Prepares Echo, Non Invasive and Vascular schedules for upcoming dates. Insures all pertinent patient information is complete for following day. Check to see if patient’s prescription for exam is at the desk. Make sure the proper study is scheduled; the reason for the exam meets medical necessity per Medicare guidelines utilizing the Code Correct product. In the event the script does not meet medical necessity, contact the physician office as soon as possible for correction. Print out the “Conditions for Treatment” for all scheduled patients using the Forms on Demand application. Order and maintains office supplies for the Department as directed. Answers telephones, takes messages and properly routes telephones calls. Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to the appropriate personnel, in a timely fashion, any unsafe activities, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors. Performs other related duties as required. EDUCATION AND EXPERIENCE REQUIREMENTS: High school graduate or its equivalent. Two years clerical experience including filing and billing. An equivalent combination of education and experience may be substituted.

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