As difficult as the job search process may be, the lessons that you learn from it will come in handy if you ever find yourself on the job market again. Some of those lessons may actually catch you by surprise. We’ll make the job search process a little easier for you (or at least mentally
Without face-to-face interactions, it is a lot harder to understand how your customers feel, since you cannot experience customer behavior directly. Running a contact center is like steering a submarine: you need a periscope to see what is going on. What Does A Contact Center Manager Use For A Periscope? Bigstock Contact center managers have
We recently asked our executives how they think leaders should measure the effectiveness of their remote employees. Here are their responses… Ana Smith, Talent Architect & Global Learning Strategist Measuring effectiveness from remote employees can be very tricky, especially considering that 40% of leaders acknowledged in a study conducted by Harvard in 2020 that they
Sure. We all have in mind the rowdy tourists that upon landing somewhere start behaving as if they owned the place. You know, the good folks who believe that YELLING in English will obviously ensure their hosts somehow will understand them better, or the overgrown teens that feel entitled to loudly shout in celebration when
There’s been a big push for salary transparency in the hiring process. For those who aren’t familiar with the term, salary transparency, in regard to the job search, is when a company posts exactly how much they will pay on the job description so job seekers know what to expect before they apply. Now, that’s
Where Are We? Bigstock So overall, regardless of data analytics, we know that the metaverse has a few underpinnings. A metaverse is a place in the virtual world for communities to come together and socialize, play games, work, learn, and share experiences. There are a few powerful platforms where these community interactions can happen. Recently,
Recently, I went to buy a ticket on a major railway using their cobranded credit card. In their shopping cart, I selected their cobranded card from the drop-down menu to make the purchase. The site requested a one-time passcode (OTP), which I received on my phone. Upon entering the OTP, I was informed the card
The interview is one component of the job search process that most people love to hate. While it serves as a sign from the employer that you are being strongly considered for a position, it also can be a source of angst for candidates who fear they’ll make mistakes that will cut them out of
Did you know that there are interview questions that might seem legitimate but are actually illegal? While there are some that are clearly inappropriate, not all of them are so obvious. Don’t overlook the different types of illegal interview questions! Here are a few types of illegal interview questions you should watch out for during
Had a call for a group or panel interview recently? While you might be thrilled to make it to this stage of the hiring process, the mere thought of fielding not one but a whole team of interviewers can be enough to put your stomach in knots. However, the reason most employers conduct panel interviews
